Refund policy
Your 100% satisfaction is important for us. We offer a 60-days Return & Exchange Policy:
- 60 Day Workout Guarantee - Use it out for 60 days and if it doesn't perform, return it for a full refund.
- If a product gets damaged or was faulty upon delivery - we offer a full refund.
- For returns, please email info@raemedy.com with the subject 'Returns' and include your order number, name and the reason for the return.
- We will provide you with instructions where to send returned goods. You are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
- Please note that you are responsible for shipping costs of returned items.
- When returned item is received and inspected, you will receive a confirmation email, notifying you about the status of the refund.
- If the refund is approved, then it will be processed and a credit will automatically be applied to your credit card or original payment method shortly after.