Refund policy

Your 100% satisfaction is important for us. We offer a 60-days Return & Exchange Policy:

  • 60 Day Workout Guarantee - Use it out for 60 days and if it doesn't perform, return it for a full refund.
  • If a product gets damaged or was faulty upon delivery - we offer a full refund.
  • For returns, please email info@raemedy.com with the subject 'Returns' and include your order number, name and the reason for the return.
  • We will provide you with instructions where to send returned goods. You are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
  • Please note that you are responsible for shipping costs of returned items.
  • When returned item is received and inspected, you will receive a confirmation email, notifying you about the status of the refund.
  • If the refund is approved, then it will be processed and a credit will automatically be applied to your credit card or original payment method shortly after.